Our Staff

We are thankful for the highly-qualified staff at our hospital. They are well-trained individuals with a strong sense of compassion for all animals and a desire to serve our clients and the needs of their pets.

Stacia Hetrick 

Client Services Representative

Stacia joined Lakeland Veterinary Hospital in August of 2023. She lives in River Falls WI with her husband and two fur babies, Herman and Rodney. In her free time she can be found watching a Packer, Brewer or Badger game. Stacia enjoys her time with friends, family and animals. She is also a fan of HGTV and loves interior decorating / design.

Maya Severson 

Customer Service Representative

Maya started working at Lakeland Veterinary Hospital in April of 2022. She is a Stillwater Area Highschool graduate that now lives in Bayport with her husband, Tyler, their two amazing labs, Mila and Willow and sassy-but-sweet cat, Zazu. Maya graduated with a Bachelor’s in Communication Studies. She loves anything to do with the outdoors, kayaking, rock hunting, hiking and photography. Her passion is all things animals and she loves making connections with the wonderful clients and pets that walk through the door each day.  

Jordan Coy

Veterinary Assistant

Jordan joined Lakeland Veterinary Hospital in May of 2021. She moved to the area from her hometown of Byron, MN to attend the University of Wisconsin - River Falls. She graduated in the fall of 2021 with a Bachelor’s Degree in Animal Science and a minor in Chemistry. Some of her favorite activities include hiking, reading, and watching movies. She has two cats, Zuko and Genos, that were adopted in August of 2022 from the clinic and loves spending time with her parents’ dog, Freddie, and cats, Charlie and PJ. 

Kate Kraus

Veterinary Assistant

Kate joined our clinic in February 2020 and graduated with an Animal Science degree from the University of Wisconsin - River Falls in 2021. At home, she has a standard poodle named Norman and an orange tabby cat, Toulouse. Some of Kate’s favorite activities include horseback riding, painting, and filling her small apartment with as many plants as possible. She loves getting to make connections with our pets and owners here at Lakeland Veterinary Clinic. 

Alyssa Cowan

Veterinary Assistant

Alyssa began working at Lakeland Veterinary Hospital in September of 2020 and graduated with an Animal Science degree from UW-River Falls in 2021. She returned to the clinic one year later when she moved back to the area to begin veterinary school in 2022. She is now a second year veterinary student at the University of Minnesota. Alyssa’s hobbies include painting, movie nights, hiking, and spending time with her senior cat, Harriet, who she adores! Her passion for small animal general practice stems from the client, patient, and staff relationships she has made during her time at Lakeland Veterinary Hospital.

Jess Webb 

Veterinary Technician 

Jess began working at Lakeland Veterinary Hospital in May of 2000. Jess, her husband and two teenage children enjoy hunting, fishing, and archery in the summer and snowmobiling and skiing in the winter together. At her home in Somerset, WI, she has two German Shorthairs and a cat. Jess grew up in South Dakota with horses and originally had planned to work with them, but she fell in love with the staff and clients at LVH, 22 years ago, and decided this was where she wanted to stay. 

 Courtney Jacks

Certified Veterinary Technician

Courtney joined us in January of 2009. She is a home-grown girl, raised in the St. Croix Valley and graduated from Stillwater High School. She received her Veterinary Technician degree from Globe College. Courtney enjoys nature and wildlife, reading, and spending time with her husband and children. Her furry family currently includes 3 dogs - Reggie, Billy, and Evie. 

 Robin Gilbertson

Certified Veterinary Technician

Robin has been with Lakeland Veterinary Hospital since 2020, but has had more than 30 years of experience. She is our resident “Cat Lady/Cat Whisperer”, as she loves cats and is very experienced in their handling and care. Robin is especially interested in the anesthesia, dermatology and behavioral aspects of her job. Outside of work, she enjoys reading, horseback riding, birding, and warm weather. Her fur family consists of 3 rescued chihuahuas, 7 lovely cats and a few foster cats here and there.  

 Tammy Williams-Starzinski

Veterinary Technician

Tammy joined our team in January of 2021. She graduated from Hudson Senior High School and attended WITC-New Richmond where she received her Associate Degree in Applied Science as a Veterinary Technician. Tammy is an animal lover and owns horses, mini donkeys, chickens, dogs and cats. She enjoys spending time with family, hunting, fishing, kayaking, and playing cribbage. Her passion for animals and drive to help owners provide the best care for their animals, through education, is what inspired her to pursue her career in the Veterinary Technician field.

 Teresa Brennan

Certified Veterinary Technician

Teresa graduated from Ridgewater College as a Certified Veterinary Technician in 2001 and is a Lakeland local. She enjoys watching her kids play hockey and skate on a synchronized figure skating team. Along with caring for her family dog, Gideon; in her free time, Teresa provides outside pet sitting services to Lakeland residents and surrounding areas in both MN and WI. So, if you are looking for a quality pet sitter to stop in and care for your animal while you are away, she is your gal! Reach out to her at myownvettech@gmail.com for more info or grab one of her business cards next time you are at the clinic.